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Medicaid Fraud

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"Investigating Medicaid Provider Fraud, Physical Abuse & Criminal Neglect in Facilities Licensed Under Medicaid. 

Many of your friends, neighbors, and family members rely on Medicaid for their health care. Unfortunately, fraud, physical abuse, and criminal neglect by some Medicaid providers continues. You can help put a stop to this. Fraud drives up the cost of health care for all of us. And we each have a moral responsibility and, under Texas law, a legal duty to report abuse. The Medicaid Fraud Control Unit stands ready to investigate these allegations and bring perpetrators to justice."

Texas Attorney General

What is Medicaid?

Medicaid is a federal/state cost-sharing program that provides health care to people who are unable to pay for such care. The Texas Medicaid program is run by the Health and Human Services Commission.

There are more than 2 million Texans eligible for Medicaid, and more than 33,000 active Medicaid providers. A provider is any person, group of people, or health care facility that supplies medical services to Medicaid recipients. Providers can be medical doctors, osteopathic doctors, dentists, hospitals, nursing homes, clinics, pharmacies, ambulance companies, and others.

What is the Medicaid Fraud Control Unit?

The Texas Medicaid Fraud Control Unit was created in 1979 as a division of the Office of the Attorney General. The Unit has three principal responsibilities:

  • investigating criminal fraud by Medicaid providers; 
  • investigating physical abuse and criminal neglect of patients in health care facilities licensed by the Medicaid program, including nursing homes and Texas Department of Mental Health/Mental Retardation homes; and
  • assisting local and federal authorities with prosecution 

The Unit does not look into fraud committed by Medicaid recipients. The Texas Department of Human Services is responsible for those investigations.

Fraud in the Medicaid Program

These are examples of fraud investigated by the Medicaid Fraud Control Unit:

  • billing Medicaid for X-rays, blood tests, and other procedures that were never performed, or falsifying a patient's diagnosis to justify unnecessary tests; 
  • giving a patient a generic drug and billing for the name-brand version of the medication;
  • giving a patient over-the-counter drugs or goods and billing for the prescription drug;
  • billing Medicaid for care not given, for care given to patients who have died or who are no longer eligible, or for care given to patients who have transferred to another facility;
  • transporting Medicaid patients by ambulance when it is not medically necessary; 
  • requiring vendors to "kick back" part of the money they receive for rendering services to Medicaid patients (kickbacks may also include vacations, merchandise, etc.); 
  • billing patients for services already paid for by Medicaid. 

Activities of this nature may violate various federal and state criminal laws. Those convicted of fraud may also lose their status as Medicaid providers and have their professional licenses revoked.

Abuse of Medicaid Patients

It is a sad fact that too many Medicaid patients, especially the elderly, are physically and sexually abused or neglected by some health care providers. In many cases, an abused person is totally dependent on the abuser and is afraid to complain.

These are some of the warning signs of physical abuse, sexual abuse, and criminal neglect:

  • cuts, black eyes, bruises and burns, especially when the caregiver cannot adequately explain how they happened (burns or bruises in an unusual pattern may indicate the use of cigarettes, instruments, or similar items);
  • patients' fear of being alone with caregivers;
  • reports of physical abuse, such as slapping, hitting, kicking, and biting, or of sexual abuse;
  • physical signs of sexually transmitted diseases or of injury to the genital area; 
  • difficulty sitting or walking; 
  • pregnancy. 

Drug diversion is another form of abuse, since it deprives the patient of proper medication. It may also defraud the Medicaid system. Drug diversion includes:

  • a health care worker throwing away a patient's medication, selling it, or keeping it for him/herself; 
  • a doctor selling prescriptions; 
  • a nurse ordering medication for patients without a doctor's approval. 

Reporting Suspected Fraud and Abuse

If you have reason to believe that someone is defrauding the Medicaid program or is abusing a Medicaid recipient, contact the Medicaid Fraud Control Unit at 512/463-2011. You may reach the Unit by e-mail at mfcu@oag.state.tx.us, or by fax at 512/320-0974.

Failure to Report is a Criminal Offense

If you own or work in a nursing home or other facility, and believe that a resident has been or may be the victim of abuse or neglect, you must report the abuse or neglect.

You can report the abuse or neglect to the Texas Department of Human Services Long Term Care Regulatory by calling 1-800-458-9858. You can also contact a local or state law enforcement agency.

Failure to report suspected abuse or neglect is a Class A Misdemeanor. Texas Health & Safety Code Section 242.

Contact Information

By Us Mail: 
Office of the Attorney General 
Medicaid Fraud Control Unit /023 
P.O. Box 12307 Austin, TX 78711-2307

By Telephone: 
Medicaid Fraud Control Unit 
512/463-2011 
Main agency switchboard 
512/463-2100

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Kraft & Associates, P.C. maintains offices in Dallas, Texas. We serve all areas of North Texas, including Dallas County, Tarrant County, Denton County and the cities of Dallas, Fort Worth, Arlington, Irving, Grand Prairie, Garland, Mesquite, Richardson, Plano, Frisco, Carrollton, Farmers Branch, Lewisville, Hurst, Euless, Bedford, Grapevine, Coppell, Colleyville, Duncanville, DeSoto, Cedar Hill, Lancaster and Rockwall. We also accept cases throughout Texas, including Metroplex, Houston, Austin, San Antonio, Tyler, El Paso, Waco, Lubbock, Amarillo, Corpus Christi, Brownsville, Beaumont, Abilene, Wichita Falls, Laredo, Midland, Odessa, Texarkana or any other city in Texas.

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